The authorities announced plans to change the laws regulating exchange
offices due to the fact that these agencies frequently misled customers by
listing their commission for exchange in places with low visibility or
illegibly written. The new laws will force the exchange agencies to list the
final rate, with commission included.
"It is not important whether the commission is listed or not," said Catalin
Teodorescu, the president of the National Agency for Consumer Protection,
adding that the final price paid by the customer was more important. Until
now, the agencies had to mention the commission but this provision will be
scrapped.
Thus, starting with the second half of November, the exchange agencies must
print the rates with letters measuring 80 millimeters by 10 millimeters. The
distance between words must be at least 20 millimeters. The prices must be
listed both on the inside and outside of the agency. Both prices for buy and
sale must be written on a monochrome panel which does not have any other
inscriptions.
The same provisions apply for all types of currencies exchanged at a
particular agency.
The exchange agencies must be authorized by the National Bank of Romania and
have a single object of activity.
source
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