Inspectors from Consumer Protection showed that 60 percent of the verified
tourism agencies in April violated the laws set for tourism activity.
The measure adopted by inspectors resulted in 145,000 euros in fines and the
closing of some agencies.
Consumer Protection verified 280 economic agents active in the tourism
sector and found irregularities in 168 cases. Seventeen agencies were
verified in Bucharest and 14 of them received fines totaling 3000
euros.
Inspectors checked the existence and validity of license certificates,
tourism licenses and licenses of the agencies directors.
Other verifications focused on whether tourism agencies offered tourists
information referring the location and category of the health resorts they
must go to, the means of transportation and other similar information.
The laws regulating tourism activities force agencies and health resorts to
solve any complaints regarding the offered services immediately. Any tourism
agency must have qualified personnel as tourism agents, use licensed touring
cars and have the proper services food and accommodation.
source
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